NEW WHATSAPP FEATURE

Report fake news

In recent years, and especially during the covid-19 crisis, WhatsApp has implemented features to control the spread of false information. But tackling this problem head-on can affect user freedom and call into question the privacy of messages.

So what could a new function for reporting fake news look like?

Read the Case Study (Spanish)

Objectives

  • 💬

    Limit the dissemination of false news.

  • 🔒

    Respecting end-to-end message encryption.

  • 🙆

    Maintaining the user's freedom to draw their own conclusions.

  • ⚙️

    Taking into account WhatsApp's previous measures.

This feature for WhatsApp Android allows users to report false information and add links from relevant verified sources.

When 10 users have added the same link, it is verified and will appear as an additional information attachment each time the message is forwarded.

In this way, the system regulates itself without the need to violate users' privacy.

When a message contains at least one link verified by users, it will appear with the following text: "This information may be false".

If desired, users can access the supplementary information in that message.

This part of the prototype shows the process of reporting a message for the first time

In the second part, the user consults the information attached to a message that has already been reported and confirmed as fake

Learn more about the development of this functionality to tackle the problem of false information.

Read the Case Study (Spanish)